Returns & Exchanges
At Xscape Evenings, we want you to feel confident and elegant in your purchase; if your dress isn't the perfect fit, we offer easy returns within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have the original security tags attached to be eligible for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully fold your evening wear and place it in the original packaging, ensuring all designer tags and hangers are included.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your box, and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team verifies the garment's condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing